Outages

Spring Upgrades – March 27, 2022

OIT will be implementing a Banner bundle upgrade on Sunday, March 27 from 5am – 10 am.  myBama and channels that connect to Banner will not be accessible, including self-service and administrative systems. Visit the OIT Status Page for more information.

Service Issue – Dec. 14, 2021

OIT experienced an equipment issue in the Gordon Palmer data center that caused issues with some campus services on Tuesday, Dec. 14 from 10:15am – 12:02pm. The equipment has been removed and services have resumed functionality.

myBama Outage

myBama.ua.edu experienced a brief outage Monday, Dec. 6. Root cause of the outage is unknown; however, a database restart resumed service.

The new myBama did not experience an outage. Please transition to use the new myBama at mybama.oitapps.ua.edu.

Banner Upgrade – Oct. 10

OIT will be implementing a Banner bundle upgrade on Sunday, Oct. 10 from 4:00 a.m. – 9:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

myBama, Banner and Other Services Unavailable Sunday, July 11

OIT will install the quarterly Oracle patch on Sunday, July 11, from 4:00 a.m. until 10:00 a.m. The following services will be unavailable during the installation period: Appworx, BITPRD, Banner, CEME, CENSUS, Crystal Report Server, Degree Works, myBama, OIRA, PCR360 and SiteFile. If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Microsoft Forwarding Rule – Impacted FA Email

Wednesday, May 26, Microsoft deployed a spam rule that prevented email from auto-forwarding. This service interruption impacted all @fa.ua.edu email accounts that have been migrated to the UA Microsoft tenant. Microsoft has determined the cause and implemented a fix.