Category Software News


Microsoft to enable number match authentication for all UA alumni and retiree UA email accounts

Beginning February 27, 2023, Microsoft will enable number match authentication for all UA alumni and retirees who are currently using Microsoft Authenticator to access their UA email accounts. With number matching enabled, the Microsoft Authenticator app will prompt users with a number. Users will need to type that number into the app to complete the authentication process…


SAS 9.3 Reaching Limited Support

The analytics software SAS 9.3 will be moving to limited support in February 2023. As always, we encourage users to utilize the current version of software. Visit https://oit.ua.edu/software/sas-9-4/ to access the latest version and learn more about SAS.


Windows 7 to be Restricted from UA Network

Beginning Monday, Jan. 16, Windows 7 devices will no longer be permitted to connect to the UA campus network. As a reminder, Windows 7 reached end of life on Jan. 14, 2020. All Windows devices should be running Windows 10 or Windows 11.


Duo Required to Remote Access Windows Workstations

Effective September 19,  Duo two-factor authentication will be required for remote desktop connections to all OIT managed Windows workstations. Users logging in to a Windows computer in-person will not be affected by this change, only those who are accessing their workstation remotely will be required to use Duo to log in.


Adobe Sign Tool No Longer Available to UA Users

UA users no longer have access to Adobe Sign Individual via the Adobe Sign tool in Acrobat DC. Adobe removed Adobe Sign Individual from campus license agreements renewed after 2020. UA users should use DocuSign as an alternative e-signature solution. Request for DocuSign should be made to the IT Service Desk at itsd@ua.edu.


Creative Cloud License Now Includes Adobe Stock Content

Effective August 29, 2022, UA Adobe Creative Cloud accounts will include 85% of Adobe Stock content! UA students, faculty and staff can now use Adobe Stock content including images, videos, templates and more! Some users may receive emails or pop-ups within their Adobe product regarding upgrading or renewing their license; UA students, faculty and staff…


Fall 2022 myBama Enhancements

Saturday, Aug. 13, OIT made a few enhancements to the myBama portal. Login to see the following changes. UA students, faculty and staff can log into myBama at myBama.ua.edu.


K2 System Upgrade – Email Change

On Sunday, Aug. 21 OIT will be making a change to the K2 process automation system. K2 is used for many UA processes including electronic personnel action forms, MVR forms, the UA educational benefit form, and others. Currently, K2 emails are sent from K2usrp@fa.ua.edu. After Sunday Aug. 21, K2 emails will be sent from k2prod@ua.edu. If users…


OpsGenie Email

Some UA faculty and staff may have received a message on Monday, Aug. 1 from Opsgenie that your session has been terminated. On Aug. 1, OIT renamed our ticketing system URL from jirauaedu.atlassian.net to bama.atlassian.net. This name change logged all users out of the system. No action is required of you. The email you received…


Zoom Ends Support for Versions Below 5.3.0

On Saturday, Aug. 6, Zoom will be ending support for versions below 5.3.0. OIT encourages all Zoom users to stay upgraded to the latest version of Zoom available. More information is available on Zoom’s website.