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IT Service Desk

Welcome to the IT Service Desk!

125 Gordon Palmer Hall

Monday – Friday, 8:00am to 4:45pm

Contact: Phone –  (205) 348-5555       email –  ITSD@ua.edu

The IT Service Desk is part of the Office of Information Technology (OIT), a division of Academic Affairs, and provides technical services to University faculty, staff, and students.

Outage Alerts

Security Alerts

February 20th, 2015: OIT is aware of an email based virus infection that seems to be spreading and changing through embedded executables in zip file... Read More

Scheduled Outages

February 4th, 2015- Banner Financial Aid 8.22 Upgrade: The Office... Read More

February 4th, 2015- OIT to Prohibit External DNS Services: In... Read More

January 14th, 2015: On January 25th OIT will begin working... Read More

November 19th, 2014- The Office of Information Technology announces that... Read More

November 19th, 2014- OIT will performing required updates to the... Read More

November 7th, 2014- OIT is planning to perform required updates... Read More

October 22nd, 2014- The Office of Information Technology will implement... Read More

October 9th, 2014-  OIT will be rebooting one of its... Read More

September 25th, 2014- OIT will be performing network maintenance between... Read More

September 25th, 2014- The Office of Information Technology announces that... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.