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IT Service Desk

Welcome to the IT Service Desk!

125 Gordon Palmer Hall

Monday – Friday, 8:00am to 4:45pm

Contact: Phone –  (205) 348-5555       email –  ITSD@ua.edu

The IT Service Desk is part of the Office of Information Technology (OIT), a division of Academic Affairs, and provides technical services to University faculty, staff, and students.

Outage Alerts

On Sunday, March 2nd, from 7 AM to 9 AM,... Read More

Security Alerts

Scheduled Outages

Routine Maintenance

OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.