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IT Service Desk

Welcome to the IT Service Desk!

125 Gordon Palmer Hall

Monday – Friday, 8:00am to 4:45pm

Contact: Phone –  (205) 348-5555       email –  ITSD@ua.edu

The IT Service Desk is part of the Office of Information Technology (OIT), a division of Academic Affairs, and provides technical services to University faculty, staff, and students.

Outage Alerts

Security Alerts

You received this Phishing Attack email titled “Password Validation”.  If you haven’t already, please delete the message. You can tell this is not related to the... Read More

Scheduled Outages

October 22nd, 2014- The Office of Information Technology will implement... Read More

October 9th, 2014-  OIT will be rebooting one of its... Read More

September 25th, 2014- OIT will be performing network maintenance between... Read More

September 25th, 2014- The Office of Information Technology announces that... Read More

Banner Bundle Communication

The Office of Information Technology will implement a Banner Bundle... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.