Software News

Windows 7 to be Restricted from UA Network

Beginning Monday, Jan. 16, Windows 7 devices will no longer be permitted to connect to the UA campus network. As a reminder, Windows 7 reached end of life on Jan. 14, 2020. All Windows devices should be running Windows 10 or Windows 11.

Duo Required to Remote Access Windows Workstations

Effective September 19,  Duo two-factor authentication will be required for remote desktop connections to all OIT managed Windows workstations.

Users logging in to a Windows computer in-person will not be affected by this change, only those who are accessing their workstation remotely will be required to use Duo to log in.

Adobe Sign Tool No Longer Available to UA Users

UA users no longer have access to Adobe Sign Individual via the Adobe Sign tool in Acrobat DC. Adobe removed Adobe Sign Individual from campus license agreements renewed after 2020. UA users should use DocuSign as an alternative e-signature solution. Request for DocuSign should be made to the IT Service Desk at

Creative Cloud License Now Includes Adobe Stock Content

Effective August 29, 2022, UA Adobe Creative Cloud accounts will include 85% of Adobe Stock content! UA students, faculty and staff can now use Adobe Stock content including images, videos, templates and more! Some users may receive emails or pop-ups within their Adobe product regarding upgrading or renewing their license; UA students, faculty and staff should disregard these communications and simply log out and log back in to access all of the Adobe Creative Cloud tools. Visit for more information.

2022 Adobe Celebration Week – Sept. 12-16

Join OIT for a kick-off event on the Quad Sept. 12 from 12:00 – 4:00 pm. as part of the 2022 Adobe Celebration Week, Sept. 12-16. All week we’ll feature guest presenters and host workshops focused around the Adobe Creative Cloud Tools.

During the 2022 Adobe Celebration Week, we’ll dive into new Adobe offerings that utilize some of the most exciting trends in emerging technology: interactive design, on-the-go video storytelling, and more. As a reminder, Adobe Creative Cloud is available to all UA students, faculty and staff. This event is designed to spur creativity and encourage the use of Adobe Creative Cloud software across campus. We hope you’ll join us!

See a full list of the 2022 Adobe Celebration Week events and virtual workshops!

Adobe Celebration Week 09/12/2022 - 09/16-2022

K2 System Upgrade – Email Change

On Sunday, Aug. 21 OIT will be making a change to the K2 process automation system. K2 is used for many UA processes including electronic personnel action forms, MVR forms, the UA educational benefit form, and others.

Currently, K2 emails are sent from After Sunday Aug. 21, K2 emails will be sent from If users have any email rules set up to monitor for K2 emails, please change them to reflect this new address.

Box to End Support for Box Capture App

Box has made the decision to end support for the Box Capture app on September 15, 2022 with the intent to end of life (EOL) the product in August 2023. The official Box Mobile app now includes Capture Mode. Box encourages all Box Capture users to transition to the Box Mobile app. Learn more on the Box Support website.

OIT Security to Install Microsoft Defender

Starting in July, OIT will be transitioning campus machines from McAfee antivirus to Microsoft Defender. OIT will be performing this software update remotely. Faculty and staff may notice a logo change in the toolbar; however, no action is required of end users. If machines are off campus, they will receive the new software when they return to campus or connect to VPN.

If you experience any issues please contact the IT Service Desk at or 205-348-5555.