Tech Services – Restricted Countries and Regions

This week, Duo and Zoom have published that they no longer, or will soon no longer, offer service in certain countries and regions to comply with U.S. regulations. Duo and Zoom are both restricting service from users whose IP addresses originate in a country or region subject to economic and trade sanctions enforced by the U.S. Office of Foreign Assets Control.

OFAC restrictions relevant to Zoom currently apply to the following countries or regions:

  • Cuba
  • Iran
  • North Korea
  • Syria
  • Ukraine (Crimea, Donetsk and Luhansk regions)

For more information on Zoom restrictions, visit the Zoom Support website.

OFAC restrictions relevant to Duo currently apply to the following countries or regions:

  • Cuba
  • North Korea
  • Iran
  • Sudan
  • Syria
  • Crimea region
  • Sevastopol region
  • Donetsk region
  • Luhansk region

Beginning May 5, 2022, users attempting to authenticate to a Duo-protected application from an access device with an IP address originating in an OFAC-regulated country or region will be blocked from completing their login and receive an error message. For more information on Duo restrictions, visit the Duo Support website.