Month: October 2023


OIT Partners with Keeper Security for Student Account Needs

To enhance the digital security of its student community, the Office of Information Technology is partnering with Keeper Security, an industry leader in password management and data protection. As part of this collaboration, OIT will be offering Keeper’s Unlimited plan for free to all students. This initiative reaffirms OIT’s commitment to safeguarding the online identities…


Opportunity: Azure Fundamentals Class

The local Microsoft Account Team will be providing an AZ-900 (Azure Fundamentals) class at the University of Alabama on November 9th from 9:00am – 4:00 pm. The cost of the training is FREE. Room for this event will be limited to 40 participants. The agenda and Registration link are below. Additional general details will be forthcoming to registered attendees. …


Banner and Related Apps Unavailable October 27-28

OIT will perform updates to platforms Banner and related applications run on starting Friday, October 27, 7:00 a.m. and will remain unavailable until Saturday, October 28, 10 p.m. The following services will be unavailable during the update period:  If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.


Known Issue: “New Teams” with teams voice dialing

Please be advised that there is a known issue with Teams Dialing phone integration with the “New Teams” version where calls to external numbers connect but have no audio. Individuals who are part of the Teams voice dialing (using Teams as a softphone client for their 348 phone number) should use the classic version of…


Paty Hall & Ridgecrest South Wi-Fi Outage – Oct. 13, 2023

UA-Xfinity residential wireless internet experienced an outage in Paty Hall and Ridgecrest South on Friday, Oct. 13, that began at 5:00 PM and ended at 7:30 PM. Paty Hall recovered as of 5:30 PM and Ridgecrest South recovered at 7:30 PM. If you have any questions or concerns, contact Xfinity at 833-455-2678. You can track…


Cisco Umbrella Roaming Client

The Cisco Umbrella Roaming Client was unintentionally deployed to UA-managed devices Oct. 5. The plan was for the application to be deployed to the Office of Information Technology (OIT) exclusively before a full campus roll-out during the Spring semester. It was not OIT’s intention to install the client without warning. Cisco Umbrella is a cloud-based…


Duo Verified Push

OIT is deploying a risk-based verified push feature in Duo that will help cut down on compromised accounts and improve cybersecurity all across campus. What is a DUO Verified Push? Examples Below Verified Push is a more secure version of Duo Push that requires users to enter a numeric code from the authentication prompt on their…


Campus-Wide UA-Xfinity Wi-Fi Outage – Oct. 2, 2023

UA-Xfinity residential wireless internet is experiencing a campus-wide outage on Monday, Oct. 2 due to scheduled maintenance on ICX Switches that began at 5:45 AM and was resolved at 12 PM. If you have any questions or concerns, contact Xfinity at 833-455-2678. You can always track the status of outages here: oit-status-page.oitapps.ua.edu/issueHome