Known Issue: “New Teams” with teams voice dialing

Known Issue: “New Teams” with teams voice dialing

• October 16th, 2023
• in Software News

Please be advised that there is a known issue with Teams Dialing phone integration with the “New Teams” version where calls to external numbers connect but have no audio. Individuals who are part of the Teams voice dialing (using Teams as a softphone client for their 348 phone number) should use the classic version of Teams and not enable the “New Teams” at this time. A ticket is open with Microsoft on this issue.