OIT provides an array of services to students at UA.

Learn more below, and contact our IT Service Desk for additional help.

Duo Two Factor Authentication

Duo is our two-factor authentication system. It requires multiple authentication methods in order to grant access to your account. First your username and password, second a notification to your smartphone, a call, an email or a text! By activating Duo, you can protect your myBama credentials, and make sure no one else can access your accounts. Duo is required for all UA students. Learn more and check out our Duo frequently asked questions.

Wifi & Networking

Having trouble staying connected? Browse our site for wireless tips and tricks.  We have over 8,900 wireless access points across UA to provide you with superior service. Let us know if there’s a certain spot on campus where you’re having trouble.


Blackboard Learn is where you can communicate with instructors, find course information, assignments, test grades and more! Instructors may choose to disable courses at the end of a semester. If there is any content you wish to save from a course, be sure to download it and save it before a semester ends.


We offer several different free software packages for students at UA. Before you purchase a new software package, be sure to check out our website first! We offer box, McAfee Antivirus and Microsoft Office 365, just to name a few.


OIT supports UA research projects and initiatives through high performance technology platforms. Ready to take the next step in your research career at UA? Learn more on our website.

IT Service Desk

Before going to the Geek Squad or Genuis Bar, stop by the IT Service Desk at 125 Gordon Palmer Hall for technical support.  The Service Desk offers some technical maintenance and services free of charge! You do not need an appointment, just swing by with your Action Card, and we’ll be happy to help!