How OIT Resolved a Critical Incident with Crowdstrike and Enhanced Security Protocols
On July 19, 2024, at 4:09 UTC, The University of Alabama’s Office of Information Technology (OIT) faced a significant challenge when a defective Crowdstrike update caused a widespread disruption across campus systems. Crowdstrike, an industry-leading platform used by UA to protect servers from cyber threats, had released a Rapid Response Content update for Windows systems, which inadvertently caused many…