Outage – CrowdStrike cybersecurity software
- July 19th, 2024
- in Outages
A global CrowdStrike outage early Friday morning is affecting the University of Alabama network. The current known impact is network connectivity in some areas of campus and OnBase management platform. A security incident or cyberattack did not cause this outage.
CrowdStrike’s cybersecurity software detects and blocks hacking threats. Like other cybersecurity products, it requires deep-level access to a computer’s operating system to scan for threats. In this case, computers running Microsoft Windows appear to have crashed because of a software code update issued by CrowdStrike interacting with the Windows system.
If you believe a UA-managed system you use is having issues, please submit a report to the IT Service Desk at ITSD@ua.edu or 205-348-5555. Updates will be provided on the OIT Service Status webpage.