Cisco Umbrella Roaming Client

• October 5th, 2023
• in Software News

The Cisco Umbrella Roaming Client was unintentionally deployed to UA-managed devices Oct. 5. The plan was for the application to be deployed to the Office of Information Technology (OIT) exclusively before a full campus roll-out during the Spring semester. It was not OIT’s intention to install the client without warning.

Cisco Umbrella is a cloud-based security tool used to help block malicious traffic on your computer. The application can block websites based on categories, but individual sites can also be added to a block list. OIT only retains data necessary for troubleshooting purposes.

All OIT-managed devices have the “default policy” activated. In this default policy, known malicious websites are the only blocked sites. This software will help prevent malware, viruses, phishing attacks, and other known bad websites from being accessed.

If you have any questions, concerns, or encounter any issues, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

2023 Adobe Celebration Week – Sept. 11-15

• August 16th, 2023
• in Software News

Join OIT for a kick-off event on the Quad Sept. 12 from 12:00 – 4:00 pm. as part of the 2023 Adobe Celebration Week, Sept. 11-15. All week we’ll feature guest presenters and host workshops focused around the Adobe Creative Cloud Tools.

During the 2023 Adobe Celebration Week, we’ll dive into new Adobe offerings that utilize some of the most exciting trends in emerging technology: interactive design, on-the-go video storytelling, and more. As a reminder, Adobe Creative Cloud is available to all UA students, faculty and staff. This event is designed to spur creativity and encourage the use of Adobe Creative Cloud software across campus. We hope you’ll join us!

See a full list of the 2023 Adobe Celebration Week events and virtual workshops!

SAS 9.3 Reaching Limited Support

• November 29th, 2022
• in Software News

The analytics software SAS 9.3 will be moving to limited support in February 2023. As always, we encourage users to utilize the current version of software. Visit https://oit.ua.edu/software/sas-9-4/ to access the latest version and learn more about SAS.

Windows 7 to be Restricted from UA Network

• November 14th, 2022
• in Software News

Beginning Monday, Jan. 16, Windows 7 devices will no longer be permitted to connect to the UA campus network. As a reminder, Windows 7 reached end of life on Jan. 14, 2020. All Windows devices should be running Windows 10 or Windows 11.

Duo Required to Remote Access Windows Workstations

• September 7th, 2022
• in Software News

Effective September 19,  Duo two-factor authentication will be required for remote desktop connections to all OIT managed Windows workstations.

Users logging in to a Windows computer in-person will not be affected by this change, only those who are accessing their workstation remotely will be required to use Duo to log in.

Adobe Sign Tool No Longer Available to UA Users

• September 2nd, 2022
• in Software News

UA users no longer have access to Adobe Sign Individual via the Adobe Sign tool in Acrobat DC. Adobe removed Adobe Sign Individual from campus license agreements renewed after 2020. UA users should use DocuSign as an alternative e-signature solution. Request for DocuSign should be made to the IT Service Desk at itsd@ua.edu.

Creative Cloud License Now Includes Adobe Stock Content

• August 29th, 2022
• in Software News

Effective August 29, 2022, UA Adobe Creative Cloud accounts will include 85% of Adobe Stock content! UA students, faculty and staff can now use Adobe Stock content including images, videos, templates and more! Some users may receive emails or pop-ups within their Adobe product regarding upgrading or renewing their license; UA students, faculty and staff should disregard these communications and simply log out and log back in to access all of the Adobe Creative Cloud tools. Visit adobe.ua.edu for more information.

2022 Adobe Celebration Week – Sept. 12-16

• August 23rd, 2022
• in Software News

Join OIT for a kick-off event on the Quad Sept. 12 from 12:00 – 4:00 pm. as part of the 2022 Adobe Celebration Week, Sept. 12-16. All week we’ll feature guest presenters and host workshops focused around the Adobe Creative Cloud Tools.

During the 2022 Adobe Celebration Week, we’ll dive into new Adobe offerings that utilize some of the most exciting trends in emerging technology: interactive design, on-the-go video storytelling, and more. As a reminder, Adobe Creative Cloud is available to all UA students, faculty and staff. This event is designed to spur creativity and encourage the use of Adobe Creative Cloud software across campus. We hope you’ll join us!

See a full list of the 2022 Adobe Celebration Week events and virtual workshops!

K2 System Upgrade – Email Change

• August 8th, 2022
• in Software News

On Sunday, Aug. 21 OIT will be making a change to the K2 process automation system. K2 is used for many UA processes including electronic personnel action forms, MVR forms, the UA educational benefit form, and others.

Currently, K2 emails are sent from K2usrp@fa.ua.edu. After Sunday Aug. 21, K2 emails will be sent from k2prod@ua.edu. If users have any email rules set up to monitor for K2 emails, please change them to reflect this new address.

Zoom Ends Support for Versions Below 5.3.0

• August 3rd, 2022
• in Software News

On Saturday, Aug. 6, Zoom will be ending support for versions below 5.3.0. OIT encourages all Zoom users to stay upgraded to the latest version of Zoom available. More information is available on Zoom’s website.