Do you have tech questions or problems? The IT Service Desk is the best place to go for support. You can contact the ITSD via phone, email, walk-in, or through an online form (in myBama).

Contact the IT Service Desk

When contacting the service desk, please be ready to present your problem along with steps you may have already taken to try to resolve the issue.

Location Hours Phone Email
125 Gordon Palmer Hall Monday – Friday
8:00am to 4:00pm
(205) 348-5555 ITSD@ua.edu

Walk-ins are accepted during normal operating hours, and we are located in Gordon Palmer Hall in GP 125. We take calls 24 hours-a-day, 7 days-a-week at (205) 348-5555, and you can email the us at itsd@ua.edu. You can also login to myBama and visit the Tech tab to submit tickets and check on the status of current tickets that you have created.

Services

The IT Service Desk provides technical support to for a variety of services and is the gateway for most other services provided by OIT. Below is a listing of just a few of the services that the ITSD supports.

Internet Access

Accounts

Hardware

Software