Do you have tech questions or problems? The IT Service Desk is the best place to go for support. You can contact the ITSD via phone, email, walk-in, or through an online form (in myBama).

Contact the IT Service Desk

When contacting the service desk, please be ready to present your problem along with steps you may have already taken to try to resolve the issue. Walk-ins are accepted during normal operating hours, and we also take calls 24 hours-a-day, 7 days-a-week.

Location Hours Phone After Hours Phone Email
125 Gordon Palmer Hall Monday – Friday
8:00am to 4:30pm
205-348-5555 855-474-3860


The IT Service Desk provides technical support to for a variety of services and is the gateway for most other services provided by OIT. Below is a listing of just a few of the services that the ITSD supports.

Internet Access