Contact the IT Service Desk

Please be ready to provide your myBama username, your phone number, your campus location, your device type, and a description of your issue. 

Walk-ins are welcome during normal operating hours, and we also take calls 24 hours-a-day, 7 days-a-week.

Location Hours Phone After Hours Phone Email
125 Gordon Palmer Hall Monday – Friday
8:00am to 4:30pm
205-348-5555 855-474-3860 ITSD@ua.edu

Trouble Shooting Links

Check out a few of our trouble shooting links below.

Internet Access

  • Get connected to WiFi.
  • Access the UA VPN.

MyBama Accounts & Email

Hardware

Software