Contact the IT Service Desk

Please be ready to provide your myBama username, your phone number, your campus location, your device type, and a description of your issue.

Walk-ins are welcome during normal operating hours, and we also take calls 24 hours-a-day, 7 days-a-week.

Please note, the IT Service Desk will be closed Thursday, Dec. 20, 2018 – Tuesday, Jan. 1, 2019 for the holiday break. In the event of an emergency, please contact our after hours phone number below.
Location Hours Phone After Hours Phone Email
125 Gordon Palmer Hall Monday – Friday
8:00am to 4:30pm
205-348-5555 855-474-3860 ITSD@ua.edu

OIT Service Status

Want to check out the status of an OIT system or application? Review our OIT Service Status page to see current statuses and upcoming maintenance.


Trouble Shooting Links

Check out a few of our trouble shooting links below.

Internet Access

  • Get connected to WiFi.
  • Access the UA VPN.

MyBama Accounts & Email

Hardware

Software