Zoom Login Changes

By Dec. 16, all UA Zoom users must log into Zoom through single sign-on using their myBama credentials rather than a unique username and password.

*Note – SARS users should continue to log into Zoom with their existing usernames and passwords to continue to use the SARS + Zoom meeting functionality. Additionally, no changes will be made to HIPAA-compliant accounts at this time.


Using SSO

Zoom App

  1. Open the Zoom app
  2. Click “Sign in with SSO”
  3. When prompted for a domain, enter ua-edu
  4. Sign in with myBama credentials

Access Zoom with SSO


Zoom Web

  1. To sign in to your Zoom account in a web browser, visit ua-edu.zoom.us
  2. Click Sign in
  3. Sign in with myBama credentials


Account Transition

When logging in with SSO for the first time, you may be prompted to acknowledge that you are switching to a new account.

switch account
If you are presented this screen, select to Switch to the New Account
switch account
If you are presented this screen, select I Acknowledge and Switch
switch to the new account
You may receive an email to confirm and switch the account. Select Switch to the new account.
acknowledge and switch
Confirm again to Acknowledge and Switch
successful switch
Sign into the account
pick an account
Additionally, if your Zoom account is integrated with your Microsoft 365 calendar, you may receive a prompt to authenticate with your 365 account.
accept permissions
Select to allow permissions

HIPAA-Compliant Accounts

No changes will be made to HIPAA compliant accounts at this time. If you require a HIPAA compliant account, please contact the IT Service Desk.


Generic, Departmental Accounts

Existing generic, departmental accounts can continue to login with an email address and password. These accounts will not be impacted by this change.


Existing Meetings

After logging in with SSO, users’  Zoom meeting links will change from zoom.us to ua-edu.zoom.us; however, both links will be functional for participants to join.


How to obtain a new zoom account.

All UA students, faculty and staff are eligible to use Zoom. Visit ua-edu.zoom.us and click Sign in. Then, sign in with your myBama credentials.


FAQs­­

I have a HIPAA-compliant account, should I log in with SSO?

No changes will be made to HIPAA-compliant accounts at this time. Continue to log in with your existing Zoom username and password. If you require both a standard Pro account and a HIPAA compliant Pro account to use for clinical/research functions, please contact the IT Service Desk.

I use SARS with Zoom, will there be any changes for me?

SARS users should continue to log into Zoom with their existing usernames and passwords to continue to use the SARS + Zoom meeting functionality. SARS users will receive direct communication with more guidance.

Why do I get a message that I am joining a meeting outside of my domain?

After logging in with SSO, users’ Zoom meeting links will change from zoom.us to ua-edu.zoom.us; however, both links will be functional for participants to join.

Why are my new meeting links different after logging in with SSO?

Existing meeting links and settings should remain consistent; however, new meeting links will transition from uasystem.zoom.us to ua-edu.zoom.us. When convenient, it may be a good idea to establish new meeting links to offer consistent URL meeting links.

I am not able to log in with SSO, why is that?

OIT offers Zoom accounts to current UA students, faculty and staff only. If you are no longer affiliated with UA, your account has likely been deleted.