Adobe Creative Cloud provides apps and services for video, design, photography and web creations. It’s easy to get started with built-in tutorials and templates. Creativity is a process, not an outcome!
An Adobe Enterprise ID includes 100GB of cloud storage; however, OIT recommends Box unlimited cloud storage which is secure, encrypted and HIPAA compliant. Enterprise ID licenses allow for two active installations on two different devices.
Adobe has changed how it licenses its software. All students, faculty and staff are now required to login to Adobe on lab machines with an Adobe ID.
What is my UA Enterprise email address?
For faculty and staff, your Enterprise email address is your myBamausername@ua.edu email address. For students, it is your crimson email address.
What if I already have an Adobe ID?
In order to obtain the UA licensed Adobe software at no charge, you will need to login with an Enterprise Account. Please follow the steps above.
What if I already have an Adobe Creative Cloud Apps on my machine?
That’s great, you do not have to download new apps. You will simply need to login with your Enterprise Account to authenticate your applications.
How do I migrate content stored online with my personal Adobe ID account to the UA Enterprise account?
How do I cancel my personal Creative Cloud subscription now that UA is providing Enterprise accounts?
Be sure to first review and follow the instructions for migrating any content stored online with your personal (Adobe ID) account. Then follow instructions on the Adobe website to cancel your personal subscription. Note: should you need to chat or speak with an Adobe Customer Service representative, let them know that the University of Alabama is providing Creative Cloud licensing for faculty, staff and students. This is your justification for cancelling your subscription and Adobe should waive any early termination fees.
Why am I getting a message that I already have an account?
You may have previously created an Adobe ID with your @ua.edu email address. You will need to create a new Adobe Enterprise Account in order to use the version provided to faculty and staff at no cost. Click the button above and follow the steps to get started.
Why am I getting a message that my username is not valid?
Students should enter their full crimson email address, faculty and staff should enter their myBamausername@ua.edu email address. The application will not recognize just usernames, rather complete UA email addresses.
Why must students have an Adobe ID to use Adobe in computer labs?
UA has a shared device license to provide Adobe software in computer labs. An Adobe ID is required to access and use Adobe software. Students can quickly create an Adobe ID on the Adobe website, or they can login with an existing Adobe ID.
Lab Administrators may install Adobe on shared machines in a lab or student environment. To be granted access to this procedure, please contact the IT Service Desk.
There is no cost for UA faculty or staff. Students will be eligible for full access at no cost beginning Thurs. Sept. 12.
Enterprise ID licenses allow for two active installations on two different devices. A personally owned device may be selected as one of the devices for work-at-home purposes.
For faculty and staff, the Enterprise ID is only valid while you are employed at UA. If you are no longer a faculty or staff member at UA, your account will not be active. For students, the Enterprise ID is only valid while you are currently enrolled in a course.