Graduate Service Information

The Office of Information Technology congratulates you on your achievements at The Capstone! Shortly after graduation, your access to UA IT services will expire. This article provides guidance for file storage, software access and email use after graduation. 

Software

Access to UA-licensed software will expire 90 days after graduation. Some of our software partners offer discounted services to recent graduates. Review the OIT website for information on purchasing an Adobe Creative Cloud or Microsoft 365 license.  

Cloud Storage

Content stored in Adobe Creative Cloud, Box and OneDrive will be deleted 120 days after graduation. Graduating students should export content and move it to a personal storage account or platform. 

Crimson Microsoft 365 Email

Graduating students have the option to keep Crimson email accounts. In order to keep your Crimson email account, access it regularly through an email app, or on the web at mail.crimson.ua.edu. Accounts that are not accessed at least once per year will be deactivated. 

Multi-Factor Authentication

Soon after graduation, your Duo account will be deactivated and removed from your myBama and Crimson email accounts. Microsoft multi-factor authentication is required for alumni to access Crimson email. Once Duo is removed from your account, you will receive a prompt to activate Microsoft multi-factor authentication. 

Blackboard Learn 

Selected courses in Blackboard will expire two years after the semester in which they are completed; however, it is an instructor’s choice as to whether course content expires sooner. If there is specific content or assignments you wish to save from a course in Blackboard, we recommend you save it apart from the Blackboard system. 

If you have any questions, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu