Desktop + Mobile Outlook Applications

OIT recommends the Outlook desktop and mobile applications rather than native device applications such as Apple Mail.

First, if you do not have the Outlook app on your computer, download the O365 suite of tools from office.com.

1. Open the Outlook application.
2. Enter your myBamausername@Crimson.ua.edu email address and myBama password. You may then receive a Duo prompt.
3. Click “Remember my Credentials”, then OK.
4. Outlook will begin syncing to the server, then will be ready for use.

First, if you do not have the Outlook app on your computer, download the O365 suite of tools from office.com.

1. Open the Outlook application.
2. You may be asked for permission to turn on push notifications for incoming mail messages and calendar items. Click “Allow”.
3. Click the “Get Started” button. You may see a screen offering to purchase a subscription. If so, select the appropriate option for signing in with an existing subscription.
4. Enter your myBamausername@Crimson.ua.edu email address, then click “Next”.
5. Enter your myBama account password then click “Sign In”. You may then receive a Duo prompt.
6. After authenticating with Duo, click “Start Using Outlook”.
7. Outlook will search for mailboxes associated with your UA Microsoft Account. Click the “Add” button to proceed.
You are now ready to use Outlook!

First, if you do not have the Outlook for Android app on your device, download Outlook for Android from your device’s app store. OIT recommends the Outlook app, not the native mail app.

If you already have the Outlook for Android app on your device, you will need to remove your old account information from the settings, and re-add your account as new, otherwise you may end up with both new and old account information in the settings on your device. Additionally, Android users must remove and re-add any Outlook widgets upon migration.

Add New Account

1. Launch the Outlook app, tap “Get Started”.
2. Enter your myBamausername@crimson.ua.edu email address and tap “Continue”.
3. Enter your myBama password, then tap “Sign In”. You may then receive a Duo prompt.
4. If prompted to add another account, tap “Skip”.
5. Intro pages will appear, skip or view as desired.
6. Outlook will begin syncing to the server, then will be ready for use.

First, if you do not have the Outlook for iOS app on your device, download Outlook for iOS from the App Store. OIT recommends the Outlook app, not the native Apple mail app.

If you already have the Outlook for iOS app on your device and you’re using your Crimson mail account in the app, you will need to remove your account information from the settings, then re-add your account as new, otherwise you may end up with both new and old account information in the settings on your device.

Add New Account

1. Launch the Outlook app.
2. Enter your mybamausername@crimson.ua.edu email address then tap “Add Account”.
3. You will then be prompted for a password, enter your myBama password. You may then receive a Duo prompt.
4. If prompted to add another account, tap “Maybe Later”.
5. Intro pages will appear, skip or view as desired.
6. A prompt to enable notifications will appear, Turn on or say No Thanks, as desired.
7. Outlook will begin syncing to the server, then be ready for use.


Outlook Best Practices

View our tips, tricks and best practices for using the Outlook application.


If you need further assistance setting up email on a device, please contact the IT Service Desk.