Duo two-factor authentication adds a second layer of security to your myBama and mail accounts. It requires two factors to verify identity. These factors include something you know – your username and password, and something you have – a phone or passcode, to authenticate and allow access to an account. Duo is required for all current UA students. Future students who have been admitted to attend UA are also eligible for Duo, and will be required to use it by the add/drop date at the beginning of their first semester. Duo is also required for most current UA faculty and staff.
There are several ways you can use Duo, and you can watch Big Al demonstrate three!
Once you’ve installed the Duo mobile app on your smartphone or tablet, you can select to receive a Duo notification. Open the notification, and you’ll see a green checkmark, and a red x. Simply tap the green checkmark to gain access. This is the easiest way to use Duo, and it’s the preferred option.
You can use the same Duo mobile app to generate passcodes. This option does not require wifi or data, so this is a great option if you’re traveling or if you have limited or no cell/internet service. Open your Duo mobile app, tap The University of Alabama logo and it will reveal a passcode. You can enter this passcode when you receive the Duo prompt. If you do not have your device with you, don’t worry. You can use our self-service page to generate temporary access codes to get into your myBama account. These passcodes can be entered in the Duo prompt on your computer.
Choose this option to receive a phone call on your mobile or landline phone. When you choose this option, Duo will call your phone, and you can press a key to gain access.
Follow the steps below to begin using Duo, and view our tutorials for step-by-step guides.
Step 1 – Activate Duo on Your Account
Visit the Duo Management Portal and click “Activate Duo.”
Step 2 – Enroll Your Device
Now that your account is activated, you’ll need to enroll your device(s). The Duo activation portal will prompt you to do this automatically. You can choose mobile phone, tablet, or a landline phone.
If you choose mobile device, which is recommended, you will be prompted to enter your phone number, and choose the type of device (iPhone, Android, etc.)
Step 3 – Install & Activate Duo Mobile
DUO will walk you through how to download the mobile app for your device, but you can also access them directly at the links below.
Once you install the app, you will need to connect your device to your Duo account. You can do this by scanning a QR code with the app’s built in scanner, or Duo can send you an email. Follow the prompted instructions through the app.
You’re ready to use Duo!
With Duo activated on your account, and with your device enrolled, you are ready to use Duo. You can also check the box – Remember Me for 30 Days to only perform the authentication once a month on that device. Learn more about Duo on our tutorials page.