OIT Serves UA Faculty & Staff

IT Service Desk

Need assistance? Give us a call at 205-348-5555  or stop by our IT Service Desk located at 125 Gordon Palmer Hall. We’re happy to assist UA faculty and staff Monday through Friday from 8:00 am to 4:30 pm.

myBama Password Management

Have you changed your myBama password recently? We recommend that UA employees change their myBama password every 90 days.

UA Exchange Email

Faculty and staff can access their Exchange email account through webmail or through Outlook. OIT recommends using the official Outlook app on iOS, Android and desktop machines. Follow our step-by-step guide for setting up your UA Email on your mobile device.

UA Box

Take advantage of UA Box, our free and unlimited cloud storage system. Simply visit box.ua.edu, enter your myBama userID and password, and you’re in. You can easily sync and access files anywhere, anytime, from any device – desktop, laptop, tablet or smartphone. Get started with UA Box today!

DUO Two Factor Authentication

DUO is our two-factor authentication system. It requires multiple authentication methods in order to grant access to your account. First your username and password, second a notification to your smartphone, a call, an email or a text! By activating DUO, you can protect your myBama credentials, and make sure no one else can access your accounts. Learn more and check out our DUO frequently asked questions.


Need to get connected to campus resources while off campus? VPN access is automatically provided to all UA faculty and staff, and it can be easily accessed through Cisco AnyConnect. Learn more about UA’s Virtual Private Network.


LISTSERV mailing lists are great for organizations, departments, committees or groups that need to easily communicate with members. We require a minimum of 25 users on your list before you can create a new LISTSERV mailing list. Request a mailing list today on our website! Once it is processed, you’ll receive an email confirmation from the IT Service Desk. After that, you can login to listserv.ua.edu to confirm your account and manage your list.

Wifi Tips

We have over 6,500 wireless access points in buildings across campus, and we’re constantly adding more to provide a better service to you! We do have a few tips and tricks to make sure you’re getting the most out of our wireless service.


UA offers several software packages (including Microsoft Office 365) that are available at no cost to faculty and staff. Check out our full list today!

OIT is proud to provide services to help UA faculty and staff.