We’re excited you’re opting in for DUO. We’ll make it easy for you and walk you through each step. Follow our instructions below and contact the IT Service Desk with any questions.

  • Step 1 – Opt In

    First, opt in by visiting to duo.ua.edu on a desktop or laptop computer. Once you’re there, select Activate DUO.

    DUO-Step-1-Activate

    DUO-Step-1.1-Activate

  • Step 2 – Start setup.

    Once you opt in to DUO, you’ll be redirected to enter your mybama ID and password. Then you’ll see this screen where you can scroll down and click Start Setup.

     

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  • Step 3 – Device Type.

    Let DUO know what kind of device you are registering.

     

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  • Step 4 – Enter phone number.

    If you select mobile device, which is recommended, please insert your phone number and check that it is the correct number.

     

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  • Step 5 – Select your phone type.

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  • Step 6 – Install DUO Mobile on your device.

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  • Step 7 – Activate App.

    Once you’ve installed the app on your smartphone, open the app and activate it by following the on screen prompts. Click Add Account.

     

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  • Step 8 – Use the built in scanner to activate. Simply hold your phone up to your computer screen.

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  • Step 9 – Success!

    You’ll receive a success message. Click continue, and make sure that the “When I log in” field is set to “Ask me to choose an authentication method.”

     

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  • Step 10 – Done! You are ready to use DUO!

    You can add multiple devices to your DUO account. Just click the Settings button on the DUO prompt, then Add a New Device. You can register smart phones, cell phones, tablets and landline phones. We recommend adding two devices, so that in the event a user gets a new phone they will still be able to use DUO. Learn more about this, and more on our frequently asked questions page.