Two-Factor Authentication

DUO two-factor authentication adds a second layer of security to your myBama account. It requires two factors to verify identity. These factors include something you know – your username and password, and something you have – a phone, to authenticate and gain access to an account.

Passwords alone no longer provide adequate protection against cyber hacking. Activate DUO on your myBama account today!

 

Authentication Options

DUO Push

Install the DUO Mobile app on your smartphone to receive push notifications. Once this is installed, and you attempt to login to your myBama, you’ll receive a push notification on your smartphone to verify and grant access!

Phone Call

Choose this option to receive a phone call on your mobile or landline phone. The call will give instructions on approving or denying the login attempt.

Passcodes

If you do not have your device with you, don’t worry. You can use our self-service page to generate temporary access codes to get into your myBama account.

 

How Do I Start Using DUO?

DUO is available to current UA students, faculty and staff. Please follow the steps below, and click here for a step-by-step picture guide.

Step 1 – Activate DUO on Your Account

Visit the DUO Management Portal and click “Activate DUO.”

Step 2 – Enroll Your Device

Now that your account is activated, you’ll need to enroll your device(s). The DUO activation portal will prompt you to do this automatically. You can choose mobile phone, tablet, landline or a token.

If you choose mobile device, which is recommended, you will be prompted to enter your phone number, and choose the type of device (iPhone, Android, etc.)

Step 3 – Install & Activate Duo Mobile

DUO will walk you through how to download the mobile app for your device, but you can also access them directly at the links below.

Once you install the app, you will activate it by scanning a QR code with the app’s built in scanner. Just follow the prompted instructions through the app.

You’re Done!

With DUO activated on your account and your device(s) enrolled, you are now ready for regular DUO use.

 

How Do I Change Settings or Enroll Another Device?

To change settings or enroll another device, log in to myBama or any DUO-supported application. When you get to the DUO prompt, click the “Settings” button and choose to add a new device or access your settings. Visit our step-by-step guide for a full tutorial.

Have additional questions?

Check out our frequently asked questions page to learn more, or contact our IT Service Desk for help!