DUO two-factor authentication adds a second layer of security to your myBama account. It requires two factors to verify identity. These factors include something you know – your username and password, and something you have – a phone or passcode, to authenticate and gain access to an account. Passwords alone no longer provide adequate protection against cyber hacking.
DUO is required for all current UA students. Future students who have been admitted to attend UA are also eligible for DUO, and will be required to use it by the add/drop date at the beginning of their first semester. DUO is also available to current UA faculty and staff. Please follow the steps below, and click here for a step-by-step picture guide to activate your account. Please note that because you will scan a QR code, it is best to setup your DUO account on a computer, not a mobile device.
Step 1 – Activate DUO on Your Account
Visit the DUO Management Portal and click “Activate DUO.”
Step 2 – Enroll Your Device
Now that your account is activated, you’ll need to enroll your device(s). The DUO activation portal will prompt you to do this automatically. You can choose mobile phone, tablet, or a landline phone.
If you choose mobile device, which is recommended, you will be prompted to enter your phone number, and choose the type of device (iPhone, Android, etc.)
Step 3 – Install & Activate Duo Mobile
DUO will walk you through how to download the mobile app for your device, but you can also access them directly at the links below.
Once you install the app, you will activate it by scanning a QR code with the app’s built in scanner. Just follow the prompted instructions through the app.
You’re ready to use DUO!
With DUO activated on your account, and with your device enrolled, you are ready to use DUO. When logging into myBama, you will have several authentication options. Review the options below to determine what works best for you. Pro tip – we recommend the push notification to your smartphone, it’s the easiest.
You can also check the box – Remember Me for 30 Days to only perform the authentication once a month on that device!
There are several ways you can use DUO, and you can watch Big Al demonstrate three above!
Once the DUO mobile app is installed, you can select to receive a DUO notification on your smartphone. Open the notification, and you’ll see a green checkmark, and a red x. Simply tap the green checkmark to gain access.
You can use the DUO mobile app to generate passcodes. This option does not require wifi or data, so this is a great option if you’re traveling or if you have limited or no cell/internet service. Open your DUO mobile app, tap the University of Alabama logo and it will reveal a passcode. Log into myBama, choose the enter a passcode option, enter the code and you’re in!
If you do not have your device with you, don’t worry. You can use our self-service page to generate temporary access codes to get into your myBama account. These passcodes can be entered in the DUO prompt on your computer.
Choose this option to receive a phone call on your mobile or landline phone. When you choose this option, DUO will call your phone, and you can press a key to gain access.
How Do I Change Settings or Enroll Another Device?
To change settings or enroll another device, log in to myBama or any DUO-supported application. When you get to the DUO prompt, click the “Settings” button and choose to add a new device or access your settings. Visit our step-by-step guide for a full tutorial.